Drew Maddux inherited a losing basketball program full of kids who didn't believe they could win. He spoke to them as champions before they'd won anything. Day after day, week after week. Eventually, they believed him. That losing program became one of Tennessee's best ever—because their leader chose to speak life into them.

Most leadership conflict isn't about effort or ability - it's about expectations you never communicated. A Gallup study found only 41% of employees know what's expected of them. That means 60% of your team is guessing what you want every day. Here's the 3-step system to fix it before unclear expectations destroy your culture.